Our products include Delivery Robot，Disinfection Robot, Cleaning Robot and etc.

Robot's functions include goods delivery, greet, escort/guide, advertisement marketing, autonomous cleaning and etc .

Specifications vary from robot to robot, please check the Products for more information

Carrying capacity varies from robot to robot. 30KG for PuduBot and KettyBot; 40KG for BellaBot and 60kg for PUDU HolaBot, please check the Products for more information.

Our robots are also widely applied in shopping malls, hospitals, schools, office buildings, government halls, subway stations, waiting rooms, factories and etc.

The robots cannot be soaked in water, but light splashing allowed.

Please check the Quick Start Guide , we also offer product training and after-sales services, please feel free to contact us if is in need. Email: techservice@pudutech.com Tel: +86 755-86952935

Our building delivery robot FlashBot and cleaning robot CC1 are lifts enabled

The robots' running status is relatively stable. Used an electric vehicle suspension system, which enhances stability and allows to deal with far more unexpected scenarios.

Climb slopes/hills capacity varies from robot to robot，example Flashbot supports slopes of up to 15 degrees, more details please check the product manual.

No, our robots can be charged using a standard 110-volt outlet.

No, our rental program includes 24/7 customer support and a replacement robot within 48 hours if remote fixes aren't possible and repairs cannot be made on site. Service plans are available for purchased robots.

No, our robots are available for purchase as well. But our worry free, short-term, rental program makes it easy to get started today!

We're so confident you'll be completely satisfied with our service robots, that we only require a 3-month contract that continues as a month-to-month thereafter. This duration allows ample time for you to fully integrate your new robot helper within your business or organization while realizing its best and highest uses.

Please refer to our products page for detailed descriptions. If you need assistance, feel free to schedule a call with us by clicking this link.

Certainly! Upgrades are free after the first 6 months (the only charge is a setup fee). You'll also be responsible for any changes in the rental fee. After 24 months you can upgrade to the newest technology with no set up fee and no additional deposits.

Each robot comes with a charging cable and any trays if applicable. See product descriptions for more details.

We offer a variety of accessories such as cup holders, self-charging stations (if applicable), call watches, pagers, elevator links, phone links, and 32” LED screens for Anna the Advertiser. Customization options with company logos and graphics are also available for an extra charge.

Absolutely. We handle the setup and provide comprehensive training. If you can tap a screen or use an app on your phone, you can easily operate our robots

Upon delivery, our expert installation technician will map out the area, tag each table/station within our cloud management portal, and provide training. Please allow between 2-4 hours for this process.

Click Contact Us, fill out the form and we will get back soon as possible.

Yes, of course.

Yes, the robots are able to use Bluetooth to connect the external stereo, and play sounds.

The robots operate with Android operating system.

The robots use dual SLAM solution, supports both Laser SLAM and Visual SLAM positioning in order to adapt to more scenarios

Yes, multiple robots (same model or different model) can be scheduled simultaneously with each other to prevent collisions.

Yes, it can recognize voice , and then enables voice interaction.

The Pudu robot relies on LIDAR sensors, RGBD vision sensors and infrared sensors for comprehensive obstacle avoidance.

The warranty parts for different types of robots vary according to national policies, please consult our regional sales manager for details.

The frequency of maintenance impacts the life and appearance of robots, thus it is vital to clean the critical sections of the robot on a regular basis, such as cleaning the screen with a soft tissue or cotton cloth; for more information, please check Maintenance and Care.

1.PUDU products have special packaging materials, which need to be packaged with corresponding packaging materials; 2. During transportation, the packaging materials (including but not limited to the bottom/side/head foam, plastic film and outer box of the robot) must be in good condition without damage, deformation, etc.; 3. The robot must not be squeezed, stacked, collided or dropped during transportation; 4. The box shall be transported upright according to the signs, and shall not fall down, tilt, etc.

1. Do not violently open the box or hit the robot to avoid its artificial damage; 2. Try to downwardly press the corresponding tray if its light stripe does not illuminate after unboxing; 3. Please protect the screen carefully from scarping or hitting during the handling; 4. Please protect the lidar above the robot chassis carefully, refrain from touching it by hand or hitting it; 5. Please keep the robot's upright posture during the handling. You can lift the robot through the upper part of the robot chassis. It is strictly forbidden to carry out the handling by lifting the tray or the head of the robot.

1.Keep the robot and battery dry and at room temperature for storage; It is forbidden to expose robot to the sun; 2. When starting the robot for the first time after not being used for a long time, pay attention to check whether there is any foreign matter inside the robot (mice, cockroaches, etc.); 3. After charging, please disconnect the power in time. Do not charge the robot for a long time under the condition of full power; 4. It is forbidden to charge unattended for a long time; 5. If you do not use the robot for a long time, please press the key in the battery compartment to 'OFF' in time to disconnect the battery power； If the charger is not used for a long time, the power plug should be unplugged from the socket; 6. If the robot is not used for a long time, it must be charged to more than 60% and the key switch must be turn off. And the robot needs to be charged once every three months to protect its battery.

To protect the battery, the battery should not be overcharged or discharged, and stored in a dry environment.

Purchase an extended warranty service in advance is recommended.