Alfred & Food Bayana

Company Introduction

Food Bayana

Food Bayana, located in the Penang industrial area, is Malaysia’s first fully automated dining center. In collaboration with Pentamaster, the company is focused on delivering high-efficiency, contactless dining experiences by integrating cutting-edge robotics into its operations.

Customer Needs

• Improve service speed and efficiency

• Reduce labor costs and human contact

• Maintain food hygiene and freshness during delivery

Scenarios

Smart Dining and Food Delivery System across:

• Multi-floor restaurant operations

• Automated meal pick-up stations

• Sterilized and contactless food handover

PUDU Solution

Food Bayana deployed Alfred, an intelligent delivery robot equipped with UV sterilization and smart compartment systems.

After placing an order on the first floor, customers receive status updates via smartphone.

Alfred transports meals to the second-floor pick-up station, where heated cabinets maintain meal freshness.

This contactless process boosts operational efficiency and customer satisfaction.

By automating repetitive delivery tasks, staff are freed up to focus on value-added services, and labor costs are significantly reduced.

Product Using

Alfred