Company Introduction
Giovanni L.- Gelato de Luxe
Giovanni L. - Gelato de Luxe is a premium ice cream producer with over three hundred locations in Italy and abroad. As a franchise company and as a second ice cream world champion, Giovanni L. is known for the high-quality mountain ice cream in ice cream parlors under the same name and as a supplier of top gastronomes.
Customer Needs
1. Assist employees with ice cream serving
2. Reducing employee workload
3. Enhancement of service quality
Scenarios
Delivery and Dish Returning Scenario
PUDU Solution
The BellaBots work as a member of the service team and deliver the orders to the guest from the counter to the table. The HolaBots are responsible for the dish return service. On call via app or smartwatch, they move to the table where assistance is needed. HolaBot is loaded with used dishes and go to the kitchen on the request of an employee to the kitchen to have the dishes unloaded there.
Product Using
BellaBot, PUDU HolaBot
תגובות