Company Introduction
Nevins Newfield Inn
Nevins family-run business and is one of the oldest premises in the area as it was established in the 1800s. Offers hotel, bar and restaurant services.
Customer Needs
1. Improve customer services
2. Deal with staff shortages
Scenarios
Delivery and Dish Returning Scenario
PUDU Solution
BellaBot helps staff to serve food and drinks, and take dirty plates back to the washup,allowing waiters to focus more on serving customers. BellaBot provides greeting and escorting, and multimodal interaction, giving customers an intelligent experience like never before.
Customer Feedback
John Nevin, Owner Manager
Nevins Newfield Inn
The server on the floor has more time to spend with the customer, giving them a better service, engage more with them, make sure that they meet their needs and maybe selling more as well."
Product Using
BellaBot